Professional Driver Agency

Fleet Services


DRIVER RETENTION

NO RISK. ALL REWARD.

With our carefully designed programs, Professional Driver Agency puts you in control of improving driver retention. Choose from three of our retention platforms, and receive a comprehensive plan that will put you on a path towards retention improvement.

RESIGN TO REHIRE (R2R)/EXIT INTERVIEWS

  • PDA helps companies target drivers who have recently resigned and are eligible for rehire
  • PDA Agents work with recruiting departments to bring drivers back to their fleets
  • PDA Agents will call recently resigned drivers for 30 days
  • PDA Agents will warm any transfer drivers back to the company
  • If a driver chooses to not return, PDA Agents will attempt to complete an exit interview
  • PDA Agents will obtain valuable information regarding the driver’s voluntary termination

ORIENTATION NO-SHOW PROGRAM

  • PDA Agents call all orientation no-shows from previous week for 30 days
  • PDA Agent will attempt to have the driver reschedule his/her orientation
  • For those drivers who choose to not reschedule his/her orientation, PDA
  • Agents will attempt to complete an interview with the driver
  • PDA Agents will obtain valuable information from the driver
  • on why he/she chose to not attend orientation

90-DAY RETENTION RESOURCE

The most challenging time for both drivers as well as carriers is the first 90 days of employment. Many drivers will leave during this time, causing carriers to struggle with their 90-day retention rate. PDA helps carriers retain drivers during this time by offering agent services to drivers that will help the drivers navigate these first 90 days.

During the first 90 days of employment:

  • New driver will be assigned a PDA Agent straight out of orientation
  • PDA Agent will contact the new driver at a minimum of one time per week (the driver
  • will be contacted more often if the Agent feels that he/she needs additional attention)
  • Driver will be given his/her agent’s contact information so that
  • the driver can call PDA with any questions/concerns
  • PDA will contact the carrier if the Agent believes the driver requires additional assistance
  • PDA Agent will help drivers with pay stubs, signing up for health benefits,
  • properly managing hours of service, maximizing miles, communicating with fleet managers, and ensuring company SOPs are being followed

LEARN MORE ABOUT WHAT
PROFESSIONAL DRIVER AGENCY CAN DO FOR YOU