What PDA Offers
Retention programs built around your drivers' careers
Your drivers don't need the same thing on day one that they need in year five. PDA's programs provide proactive, individual attention that changes as your drivers' needs change and grow.
Driver Retention Program
Ongoing, proactive contact with your drivers throughout their tenure. A real PDA point of contact checks in, listens, and flags risk early — so a fixable frustration doesn’t turn into a resignation letter. Retention as a continuous relationship, not an annual survey.
Exit Interview Solutions
Structured, candid exit conversations conducted by PDA — not by the manager the driver may be leaving. Drivers speak more freely to a neutral party, so you get the real reasons behind departures and the patterns you can actually fix.
Onboarding & Early-Tenure Support
The first weeks decide whether a driver stays. PDA stays close during orientation and early tenure — the highest-risk window — to catch mismatched expectations, pay confusion, and home-time concerns before they cost you a driver.
Continuous Driver Feedback
A steady, managed channel for driver voice — so your leadership hears what’s working and what isn’t while there’s still time to respond. PDA collects, organizes, and delivers feedback you can act on.
Workforce Visibility & Reporting
All driver feedback is managed by PDA and reported back to you in clear, decision-ready form. See sentiment, risk, and the reasons behind retention across your workforce — the data that turns a hunch into something you can prove and prioritize.
The Whole Journey
We stay with your drivers the whole way
Retention risk shows up at predictable moments. PDA's attention follows the driver's journey — from the first orientation through the veteran years.
Orientation & first 90 days
The riskiest window. We confirm expectations match reality and catch early frustrations before they compound.
Settling in (months 3–12)
Pay, dispatch, home time, equipment — we keep a pulse on the everyday factors that quietly push drivers out.
Established drivers (year 1+)
Experienced drivers are your most valuable and most recruited. We keep them connected and heard.
Departure & exit
When a driver does leave, our exit interviews turn the loss into insight you can use to keep the next one.
FAQ
Programs, answered
PDA offers customizable driver retention solutions including Complete Care, Q Texting, Driver Exit Interviews, Stay Interviews, Resign to Rehire, and RAMP+, our retention platform for internal retention teams. Whether you need PDA to manage driver outreach or equip your own team with better retention tools and data, programs can be tailored around your workforce and retention goals.
Yes. PDA’s driver retention programs can support both newly hired and veteran drivers throughout the driver lifecycle. Programs can be customized to provide more frequent outreach during critical early-tenure periods while maintaining ongoing engagement with experienced drivers to identify concerns, strengthen retention, and reduce preventable turnover.
Either. PDA can provide dedicated retention specialists to manage driver outreach, or carriers with their own retention teams can use RAMP+, PDA’s retention platform with a built-in CRM, to manage outreach and capture, track, and report driver feedback. This flexibility allows PDA to support carriers whether they need additional retention staff, better retention technology, or both.
Yes. PDA’s Driver Exit Interview Program can be used as a standalone service to uncover why drivers are leaving and identify recurring causes of turnover. Exit interview data is valuable, but it is reactive—the driver has already decided to leave. For carriers focused on reducing driver turnover, PDA can also provide proactive retention programs designed to identify concerns earlier, while there is still time to intervene and retain the driver.
Not sure where to start? We'll help you choose.
Tell us about your fleet and turnover, and we'll recommend the right mix of programs for your situation.
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